1. Introduction

tradeX (we, our, or us) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our investment platform.

2. Information We Collect

We collect information you provide directly, including your email address, username, withdrawal wallet addresses, and any documents you upload for identity verification. We also collect usage data such as pages visited, features used, and session duration to improve our platform. Transaction data, including deposits, plan subscriptions and withdrawals, is retained for compliance and dispute resolution.

3. How We Use Your Information

Your information is used to provide and maintain our platform, authenticate your account, process real-money transactions, send important notifications, comply with legal obligations, and improve our services. We do not sell your personal information to third parties.

4. Data Security

We implement industry-standard security measures to protect your personal information and financial data. All data is encrypted in transit using TLS and sensitive data is encrypted at rest. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information and transaction records for as long as your account is active and as required by applicable law. You may request deletion of your account and associated data by contacting our support team, subject to legal retention obligations.

6. Your Rights

You have the right to access, correct, or delete your personal information. You may also object to or restrict certain processing of your data. To exercise these rights, please contact us at support@tradex.cash.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the Last updated date. Your continued use of the platform after changes constitutes acceptance of the updated policy.

8. Contact Us

If you have questions about this Privacy Policy, please contact us at support@tradex.cash.