FAQ

Frequently Asked Questions

Find quick answers to the most common questions about our platform, plans, deposits and withdrawals.

tradeX is a real-money investment platform that offers structured Standard and Flexible plans with daily returns and withdrawals on a published schedule.

Yes. tradeX offers investment plans with daily returns scaled to the size of the plan, and withdrawals on a published schedule. Every deposit, credit, and withdrawal is recorded in a ledger you can inspect.

Registration is open. Go to the Create an account page, choose a username and email, and set a password of at least 12 characters containing letters and numbers. You are signed in straight away.

Connect your wallet on the Wallet page and transfer crypto to the platform deposit address. Your account is activated automatically once the transfer is confirmed on-chain.

You can submit a withdrawal request from the Withdraw page with a minimum amount of $10. Select the asset and network, and provide the destination wallet address.

We offer four plans with different daily rates and deposit ranges. Each plan can run in Standard or Flexible mode, which changes the accumulation and payout schedule.

Once you have an active investment, you can refer other users using your unique referral link. You can find your referral code and link in the Referrals section of your account.

We take security seriously. All data is encrypted in transit and at rest. We implement industry-standard security practices. Please see our Security page for detailed information.

Click "Forgotten your password?" on the login page, enter your email, and follow the instructions in the recovery email. The reset link is time-limited for your security.

You can reach our support team via email at support@tradex.cash. You can also use the Contact form on our website. We aim to respond to all inquiries within 24 hours.

Still have questions?

Our support team is happy to help. Reach out and we will get back to you as soon as possible.